Puffing Billy

Puffing Billy Lakeside to Gembrook Return Tickets

Help code: 367D-3805

  • Authentic heritage steam train experience established in 1900
  • Travel in heritage open sided carriages
  • Travel over four historic timber trestle bridges
  • Engage with knowledgable volunteers
  • Experience a part of Victorian history
  • Marvel at the iconic Dandenong ranges
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What you need to know
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All aboard the Puffing Billy for a relaxing journey through the Dandenong Ranges from Lakeside to Gembrook on the heritage steam train. Experience a piece of Victorian history as you travel along the original mountain track taking the sights. The experience is great for families and railway enthusiasts alike who will be taken from the Wright Forest to the rich farmlands of Gembrook.

Located adjacent to Lakeside station sits Puffing Billy’s new state-of-the-art Lakeside Visitor Centre. Featuring a modern café with the best produce on offer in the region, a dedicated gift shop featuring locally designed treasures and a gallery of steam artifacts in the Lakeside Hall, the Visitor Centre offers guests a cultural hub with world class facilities. Open daily with free entry to passengers and visitors.


  • If you are travelling in a wheelchair, there are limited wheelchair spaces available onboard our heritage carriages. Please contact the operator prior to travel so they can assist in accommodating your needs. Operator details will be listed on voucher received following purchase

  • Due to the heritage nature of the carriages, only folding or narrow prams can be accommodated through the narrow carriage doors

  • Guide/Assistant dogs are the only dogs permitted on the train

  • Sitting on the carriage sill is only permitted from Belgrave Station to Lakeside Station. Passengers travelling Lakeside Station to Gembrook Station cannot sit on the carriage sill at this time


  • Return train fare from Lakeside Station to Gembrook Station


  • Dinner train experiences


  • See the scenic vistas of the iconic Dandenong Ranges on board
  • Feel the wind in your hair traveling in our heritage open sided carriages
  • Step back in time to a bygone era and experience an unforgettable part of Victorian history
  • An authentic heritage steam train experience, established in the 1900's and still running 119 years later
  • Engage with knowledgeable and passionate volunteers who help run the railway
  • Travel over four historic timber trestle bridges during your journey along Puffing Billy's original mountain track
  • Tour back in time at Lakeside Visitor Centre with new public spaces and historic displays to explore – including an original Puffing Billy locomotive
  • Sample local produce and award-winning wines in the lofty, light-filled Railway Café


  • 12:35 Departure from Lakeside to Gembrook - Return Trip departs Gembrook at 15:05

Departure Location

  • Lakeside Station: Emerald Lake Park - Emerald Lake Road, Emerald, VIC, 3782
  • Please note there is a council operated ticket machines in the car park charging a $6 flat fee/day

Additional Information

For safety reasons, passengers must abide by the following regulations:

  • Do not stand, walk or sit on the railway tracks
  • Stand at least 1 metre from the edge of the platform at all times
  • Do not open any carriage doors. Please allow the train conductors to open and close your carriage door
  • Carriage doors must remain closed while the train is moving
  • Only enter and exit the train from the station platform
  • Do not touch or climb onto the locomotive, as parts of it are hot
  • Smoking is not permitted on the train, platforms or under any roofed areas

Cancellation Policy

  • Tickets are non-refundable nor transferable
  • Whilst every attempt is made to honour all bookings, the operator reserves the right to alter events, timetables or locomotives without prior notice
  • Trains and events will NOT be cancelled due to inclement weather
  • On declared days of TOTAL FIRE BAN in the Central Zone or the whole State of Victoria, steam locomotives will not run, instead the train will be operated with a diesel locomotive
  • On declared Fire Danger Rating days of Extreme or Code Red in the Central Zone or the whole State of Victoria, the operator will close with no trains running
  • Should the operator be unable to run this train or an event, they will endeavour to transfer your booking to another date. However, if this is not possible, a full refund will be given. In this instance, they will notify you of the cancellation by email and/or phone as soon as possible

Booking Information

  • Confirmation in the form of a tour voucher will be received at time of booking
  • Upon completion of purchase, please print the voucher and present it on day of the experience. We also accept digital copies presented on a mobile device
  • Concession fares are available to Australian bearers of Health Care, Student, Seniors, Companion, Pensioner Card or New Zealand Gold Card. Please ensure you have this available to present upon entry
  • Availability was accurate at the time of booking, however, is subject to change due to circumstances out of our control
  • For your information, complete Tour Operator Information including contact details is included on your tour voucher
  • We strongly suggest reconfirming your booking with the tour operator within 24 hours of making your booking and prior to making other travel arrangements
  • If you are travelling in a wheelchair, there are limited wheelchair spaces available onboard our heritage carriages. Please the operator prior to travelling so that we can assist you in accommodating your needs
  • Whilst every attempt is made to honour all bookings, PBR reserves the right to alter menu, events, timetables or locomotives without prior notice. Where selected advertised items cannot be secured or are out of stock, an item close to the original product will be provided
The Puffing Billy steam train has open-air carriages. If you feel the cold easily then make sure you to bring warm clothing.
Need help with your booking? Check out our FAQs info@clubconnect.com.au Help Code: 367D-3805
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